Ultimate Visual Solutions reveals demand for control room video technology for online ordering and delivery – rAVe [PUBS]
The growth in popularity of internet shopping has created a surge in demand for control room video wall technology to help manage orders and deliveries, Ultimate Visual Solutions (UVS) experts have revealed.
UVS Managing Director Steve Murphy said that over the past two years, more and more retailers have been looking for high-quality displays, video wall controllers and control software to help them manage Flow Rooms which they use to monitor purchases and shipment of goods.
He said the rapid increase in the number of people shopping online since the first Covid-19 lockdown meant that the need to manage large amounts of data from multiple sources had become more important than ever in the retail sector. retail.
He added: “Flow Rooms used by huge retailers like Amazon and Next monitor the ‘flow’ of incoming orders, the collection of products through robotic systems in warehouses and their dispatch.
“They’re basically a control or operations room for the retail industry, monitoring data rather than the multiple video inputs you get in a traditional security control room.
“As online retail has taken off since the start of the pandemic, more and more retailers need fast and reliable technology to help them manage demand.
“Large amounts of real-time data must be available and presented to the flow and operations control room staff, enabling decisions to be made instantly/as needed and when production flow issues arise.”
The ability to display and control multiple data sources on the video wall, including web browser applications and process workstations, allows operations personnel to react immediately and resolve all these flow issues.
Murphy added, “The integration between video wall control software and process applications can provide automatic alerts to stream room staff, allowing problems to be identified immediately.
“Fully automated product picking systems require a high level of automated data presentation to the video wall display system, which the Lucidity UVS video wall controller and software solution provides.
“The lucidity also allows CCTV footage of the process to be displayed in the event of a problem, so flow room personnel can quickly direct maintenance colleagues to the correct area.”
UVS has also seen an increase over this period for KVM-over-IP solutions, where operators gain full concurrent access to multiple workstations via a single keyboard and mouse and local monitors.
UVS, based at Burnley First – Burnley Business Centre, supply video wall displays and audio visual solutions to a range of customers across the UK and rest of the world. It is led by four senior colleagues who between them have over 70 years of combined experience in AV, control room and visual solutions.